Client Testimonials

Don’t take it from us.  Take it from our happy clients. Read rave reviews from clients praising our “bedside manner”, our speed, tenacity, and intelligent work.

I was in a crisis, about to lose a twenty-plus year apartment. Susan Crumiller was recommended by a friend of my sister. We set an appointment right away and in a sentence, it did not look good. My nerves were raw. Susan led with a calm clear strategy and direction which bolstered confidence and trust as we worked together. The legal team was both efficient and mindful of costs and fees. The story’s end: an amicable agreement with the building owners, a new lease and peace of mind; it doesn’t get better than that.

For a first time working with a lawyer, Susan is a benchmark. She left a ‘good taste’ in my mouth. Her compassion and ability to see through the client’s eyes: the fear, apprehension, over thinking the worse sets her sharp knowledge, skills and counsel in motion. She knows the law and a landlord’s limits. I cannot say thank you enough for her and the team’s expertise. Without question, Susan is the best for legal representation.

P. Jones

Susan was wonderful. Personal attention, great listener and a wealth of information. Even though we ultimately decided to go with another firm, she strongly encouraged us to get a second opinion and pursue our case. We did as she suggested and we won! Thanks So Much Susan! You Rock!

Jevon Nicholson

Very communicative and supportive! Would highly recommend.

Danielle Liebling

I was a first-time litigant with nerves who had never hired a lawyer before when I came to the fabulous Susan Crumiller and her fantastic, knowledgeable team (including Travis Pierre-Louis, Victoria Sheehy and Shayonna Valentin). I had lots of questions, especially about the retainer agreement, and Susan responded to my worries with patience, friendliness and flexibility. She and her team went on to represent me zealously and creatively and got me a result that I initially thought was far out of my reach. I have already recommended Susan to friends with employment discrimination claims and would do so heartily to anyone. Susan, Travis and Vicki did right by me thoroughly and thoughtfully, and the whole experience was validating, healing and empowering.

Julia Reischel

Susan and her team of associates are the pinnacles of excellence and professionalism in the realm of pregnancy discrimination and wrongful termination. My wife and I found ourselves in need of representation for our situation… We had reached out to a handful of firms to see if anyone would be willing to work on a contingency.

After speaking with Principal Counsel at a different firm and being informed that they didn’t specialize in the particular type of representation that we were going to need, she offered to put our story out on a listserv to see if anyone else could assist. We received a call from Susan, personally, merely a few hours later. We had an initial consultation set within the next day or so.

We were scared, confused, and angry. Susan’s demeanor with her clients, candor, and insight into the laws applicable to our case immediately assuaged our worries. We knew we had a champion in our corner.

From our initial consultation to the successful resolution of our matter, we couldn’t be more grateful that we chose Crumiller P.C.

Give her a call. You’ll be happy that you did.

Wes Cantrell

Outstanding. Couldn’t hope for better service during a time of need.

Thor Moy

Hey all you folks out there needing a great and reliable lawyer. Please keep Susan Crumiller in your files. She saved me from losing my apartment a few months back. She was fantastic and really fought the fight to the end and we won. Thanks to her I have a new two year lease. So keep Susan in mind when you need a great, smart lawyer. She’s also a very beautiful and down to earth young woman. Thanks Susan….Sheila Jordan

Sheila Jordan

Susan has advised me in a variety of matters: a landlord buyout, apartment succession rights, and a shared meter condition. Most recently, she guided me on the best way to vacate the rent stabilized apartment I’d lived in for ages. Without Susan, I would never have known there was a right way to do that, but in fact, there was, and it saved me a world of frustration in court a month later.

In all these matters, Susan explained not just the letter of the law but also offered the sort of practical, honest, even caring, advice I needed to be confident I was making the right decision—even when that advice meant less business for her and not more. I never for a moment wondered if she had my best interests at heart. She’s also incredibly efficient in the way she thinks and acts, which in a profession where time is literally money, could not be more valuable.

As most who have interacted with the owners of our homes in NYC know, it’s easy to feel at best under-informed and at worst utterly powerless. Susan is truly evening the playing field on behalf of individuals like us, and I’m wiser because of my experiences with her, and grateful to have had her on my side.

Lynne LaCascia

Susan changed our lives by representing us against our landlord, who was charging us an unfair rent in a rent-stabilized building. We were able to reach a very satisfactory settlement, and throughout the whole process I always felt she genuinely cared about us and our case. She always went out of her way to make sure things were done right. She’s very professional, and very tough. It was incredibly reassuring to have her in our corner.

Erin Barker

Susan Crumiller is an incredibly impressive attorney. She is highly intelligent and a passionate advocate for her clients. I highly recommend her.

Cindy Abramson

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