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Susan did a great job at resolving issues. She is smart, knowledgeable, and responsive. She knows how to get things done, and she cares about her clients.
She is the most professional and trustworthy representation anyone can have.
I am the second generation owner of a family-run business where I oversee all day to day operations, and my time is very valuable. I told Susan I needed her to handle everything for my case for me so that I could focus my time on running my business. She took care of the case perfectly and I was very happy with the outcome. She clearly knows how to manage the system very well and is very well respected. I highly recommend her services.
Susan was very diligent, efficient and a tough negotiator. Susan kept me abreast of the negotiations every step of the way and also advised me when it was a good time to press hard and when it was a good time to agree to certain concessions. The negotiation started around May of 2015 and was finalized by September 2015 with a signed agreement. Not only did Susan manage to wrap up things quickly and negotiate well on my behalf, she also followed through all the way. Without hesitation, I would hire Susan again if I ever needed her services again. The most important aspect of my relationship with Susan was that she was always available to answer any concerns, questions, issues that I had and always gave me sound advice. In the end all of that paid off to my benefit.
Susan explained not just the letter of the law but also offered the sort of practical, honest, even caring, advice I needed to be confident I was making the right decision—even when that advice meant less business for her and not more. I never for a moment wondered if she had my best interests at heart. She’s also incredibly efficient in the way she thinks and acts, which in a profession where time is literally money, could not be more valuable.
Susan is truly evening the playing field on behalf of individuals like us, and I’m wiser because of my experiences with her, and grateful to have had her on my side.