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Susan Crumiller was recommended by a friend of my sister. We set an appointment right away and in a sentence, it did not look good. My nerves were raw. Susan led with a calm clear strategy and direction which bolstered confidence and trust as we worked together. The legal team was both efficient and mindful of costs and fees. I cannot say thank you enough for her and the team’s expertise. Without question, Susan is the best for legal representation.
Susan is an amazing attorney. She exceeded my expectations. She was completely fair with billing and has a really diligent practice. I cannot recommend her enough. She is one of the best in the New York City!
Susan is not only a fine attorney but a very empathetic one. She always responded to my inquiry’s in a very timely manner (often within an hour when not in court) She explained the process and did so with patience when I asked layman type questions. And, the case was won, so she get’s results. Also happens to be a very nice human being.
We had a very tough case…and initially went to another firm that a friend had suggested. However, my friend’s issue was very different than ours and as far as I’m concerned [that] firm couldn’t have been worse. After paying them a substantial retainer fee after initially a good first meeting, they dropped the ball again and again. They also always sent a different person to represent us in court on our court dates (we barely knew who our lawyer was, but it basically boiled down to who was available that day). They were impersonal and disinterested, making a lot of mistakes that ended up costing us more money. I have a basis for comparison when I say that Susan is exemplary. Thank goodness we found her! I’m only sorry we were not able to hire her first because we wasted a lot of time with inadequate lawyers who could not hold a candle to her. She competently addressed the problems that the first firm created for us and was able get up to speed with all of the confusing things that needed to be done with amazing alacrity and thoroughness.
BRAVA! Masterfully played.
It’s been an honor being represented by you and your firm.