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Susan has advised me in a variety of matters: a landlord buyout, apartment succession rights, and a shared meter condition. Most recently, she guided me on the best way to vacate the rent stabilized apartment I’d lived in for ages. Without Susan, I would never have known there was a right way to do that, but in fact, there was, and it saved me a world of frustration in court a month later.
In all these matters, Susan explained not just the letter of the law but also offered the sort of practical, honest, even caring, advice I needed to be confident I was making the right decision—even when that advice meant less business for her and not more. I never for a moment wondered if she had my best interests at heart. She’s also incredibly efficient in the way she thinks and acts, which in a profession where time is literally money, could not be more valuable.
As most who have interacted with the owners of our homes in NYC know, it’s easy to feel at best under-informed and at worst utterly powerless. Susan is truly evening the playing field on behalf of individuals like us, and I’m wiser because of my experiences with her, and grateful to have had her on my side.
Ms. Crumiller is a highly dependable attorney. Once I had retained Ms. Crumiller as my attorney, I felt confident that she would handle my case to obtain the best possible outcome.
She’s really smart, well-spoken, and knowledgeable… and good at explaining in simple terms all the legal concepts and processes.
She was always accessible and promptly replied to our endless questions, concerns and problems… which is quite a feat considering that there were so many of us.
She’s also very personable and understands the human element of the legal system, like why our case was so important to us, etc…
It was a complicated case, but we ended up settling on very favorable terms. I highly recommend her to anyone needing legal services.
You can’t find a better attorney who understands what it takes to right a wrong.
Susan led with a calm clear strategy and direction… Her compassion and ability to see through the client’s eyes -the fear, apprehension, over thinking the worst – sets her sharp knowledge, skills and counsel in motion.